Co-Managed IT Services

When your IT team’s buried and still expected to do more

Maybe your tech person’s been skipping lunch trying to fix things faster. Maybe your small IT team’s balancing support calls or patching servers, and now someone’s asking them to roll out a security upgrade on top. Hiring another person? Not in the budget. 

That’s where co managed IT services in Toronto come in. We’re not here to take over—we’re here to help. And that’s what Unified Technicians does best.

Extra help for your tech team without the extra hassle

Co managed IT support gives your existing IT team what they’ve probably needed for a while—backup that makes things easier. 

We handle the heavy lifting, like after-hours support, high-priority tickets, patching, monitoring, security rollouts, and vendor coordination. That way, your team can focus without being pulled in five directions.

You’ll still be in charge. We just handle what’s slowing you down. Our senior local techs respond fast, usually within 7 minutes, and we don’t send tickets to some outsourced helpdesk that doesn’t know your setup. 

You’ll work with people who’ve done this for years, who know the region, and who actually stay. All at a flat monthly fee that won’t surprise you later.

How co managed IT services in Toronto help your business run better

Co managed IT support shares day-to-day responsibilities between your internal team and an outside provider. It’s a working partnership, not a handover. 

Your staff stays in control while we take care of what’s missing—whether that’s updates, monitoring, user requests, or added security. Some companies ask us to step in for project help. Others rely on us for daily support tasks that never stop coming.

It works well for teams that are handling too much or don’t have deep experience with certain systems. We support what’s already there without breaking what’s working. 

You get more hands, more hours covered, and better tools without hiring more staff or stretching your budget further. We are proud to offer co managed IT services near you in Ontario.

Support that fits where your team needs help most

Many of our clients already have someone managing their IT. Sometimes that person handles everything alone. 

Sometimes they just need someone they can count on for tasks that fall through. That’s where our co-managed service makes the most sense. We start by learning what your business runs on, who manages it, and what support would actually help.

After that, we build around what’s already in place. We run technical checks, assign a senior tech from our team, and put basic coverage in place. 

That includes after-hours support, ticket response, monitoring, patching, and regular security upkeep. For reliable co managed IT services in Toronto, look no further.

Proven support backed by people who stay with you

Our service fits best when your internal team knows the systems but needs dependable backup. We’re not a call queue or ticket bot. You get a local tech who learns how your setup works, sticks with your team, and stays available. 

Here’s why we are a top choice for co managed IT services near you in Ontario:

• 7-minute average response time: Support requests get picked up fast. No waiting in line or getting shuffled around.
• 43-minute resolution time: Most issues are resolved quickly. We don’t hand things off or delay fixes.
• Fixed monthly price, no add-ons: Labor, monitoring, and critical software are all covered in one clear fee.
• 100% client retention: Everyone who switched to us has stayed. That says more than any sales line.

Get expert co managed IT services in Toronto without starting from scratch

Reach out when you're ready. We'll look at your current setup and show how co-managed IT services in Toronto can fit without disrupting your team. Contact us today!