
From our CEO
For nearly two decades, we’ve helped businesses escape IT chaos by building systems that just work—even in fast-paced, Apple-heavy, mixed environments. We know how frustrating constant disruptions and growing pains can be.
That’s why our business IT support isn’t just reliable—it’s built to move fast and keep teams connected. We focus on solving slow response times and making sure your team isn’t left waiting, whether you’re ten or two hundred strong.
When you need outsourced IT support services, you shouldn’t have to wonder if someone’s nearby or if downtime will drag on. Our promise: local IT support you can trust, delivered clearly and without surprises, so you can get back to work.
Reasons to choose us
We deliver on our promise to eliminate IT chaos. You get a partner who makes business IT support truly seamless.
We specialize in business IT support that removes friction and keeps your operations running smoothly, even as you grow from 20 to 200+ employees. Our team ensures your IT is invisible, dependable, and always ready, so you can focus on what matters most—your business.
With 20 years as a top Apple Partner, we’re one of the few MSPs who truly understand how to manage Apple-heavy, mixed environments at scale. Our certifications in Apple, Microsoft, Okta, AWS, and Jamf mean you get outsourced IT support services that actually work for your unique setup.
We answer your calls in under 60 seconds—every time. If we miss it, you get a $100 credit. That’s how serious we are about providing responsive, reliable business IT support and setting a new standard for local IT support in NYC.
Switching to Point is seamless. Our dedicated onboarding champion handles all transfers, documentation, and environment cleanup from start to finish. You’ll experience no downtime and a smooth transition to our outsourced IT support in NYC.
We’ve been in business since 2005, keeping clients happy and their IT running strong. Our experience with complex, mixed Apple/Windows environments means you get a trusted IT support company near you that understands fast-growth teams and delivers predictable results.
During onboarding, we upgrade your core network stack—firewall, switching, Wi-Fi—at our cost, up to $5,000 in value. This proactive approach to business IT support ensures your foundation is secure and high-speed from day one.
Try us for 90 days—if you’re not thrilled, you get a full refund. At 6 months, if your leadership isn’t measurably happier with IT, you can walk away, no strings attached. That’s outsourced IT support services with real accountability.
Voted #1 in LA by businesses who value speed, honesty, and actual results—not sales pitches.
Our services
Here’s how we keep your IT running smooth, stable, and ready for anything your business throws at it.
Our managed IT support keeps your systems stable and secure as you grow. We deliver business IT support that scales with your team and needs.


We’re experts at managing Apple-heavy, mixed environments at scale. Our local IT support ensures your Apple devices work seamlessly with the rest of your tech.


Protect your business with proactive cybersecurity and compliance solutions. Our outsourced IT support services keep your data safe and your operations running smoothly.


We help you move to the cloud with zero downtime and ongoing support. Get reliable IT support company NYC expertise for every stage of your migration.


Testimonials

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We handle the headaches, you focus on growth. Our team keeps your business IT support simple and stress-free.

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We design our business IT support to grow with you, not hold you back. Our team specializes in eliminating IT chaos for organizations scaling from 15 to 200+ users, with a strong focus on those with 40 or more employees. We streamline onboarding, reduce noise, and ensure your systems stay stable and secure as you add new people and locations. By making IT feel invisible and dependable, you can focus on growing your business, knowing your technology is always ready to support your goals.
Our local IT support is built around speed, expertise, and accountability. We guarantee to answer your calls in under 60 seconds, and if we ever miss it, you get a $100 credit. Our team is based in Brooklyn, NY and understands the unique needs of businesses in the area. We’re not just another IT support company near you—we’re a true partner who takes the time to understand your business and deliver solutions that fit your goals. You’ll always get fast, friendly help from people who know your environment inside and out.
Absolutely! We’re one of the few providers with deep expertise in managing Apple-heavy, mixed environments at scale. Our team is Apple, Microsoft, Okta, AWS, and Jamf Certified, so we know how to make everything work together seamlessly. Our outsourced IT support services are designed for fast-growing companies that rely heavily on Apple devices, ensuring predictable uptime, fewer tickets, and faster onboarding as you scale. You’ll get worry-free, scalable IT that lets you focus on your business, not your tech headaches.
We take onboarding seriously. When you switch to Point, you get a dedicated onboarding champion who handles every detail—transfers, documentation, and environment cleanup—so you experience zero downtime. We manage the entire process end-to-end, making sure your team feels supported and confident from day one. Our approach to IT support NYC is all about making transitions painless, so you can keep your business running without missing a beat.
We stand behind our promises with real, measurable guarantees. You get a no-risk 90-day pilot—if you’re not thrilled, you get a full refund. At 6 months, if your leadership isn’t measurably happier with IT, you can walk away, no strings attached. We also guarantee our phone response times and deliver an infrastructure hardening bundle worth up to $5,000 during onboarding. Our commitment is to deliver outsourced IT support in NYC that’s truly accountable and built around your success.
Security is at the core of everything we do. During onboarding, we upgrade your core network stack—firewall, switching, Wi-Fi—at our cost, up to $5,000 in value. Our proactive approach to outsourced IT support in NYC means your systems are protected from day one. We monitor, patch, and harden your environment continuously, so you can focus on your business without worrying about threats. Your security and peace of mind are always our top priorities.