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From our CEO
After a month, you get a cost or reduction guarantee
You’ll love your first month of free managed IT — we’re sure of it. After that month, we’ll even make sure you pay less. Just send us your latest IT bill. We’ll either match that price or go even lower.
What else is included?
- Unlimited on-site visits (within service area)
- 10-minute average resolution time
- Free months every year you stay with us
Our managed IT runs so well, you’ll ask to pay before the free month ends.
Why businesses in New York City choose Point?
IT support that scales with you
We stop IT chaos before it starts and keep things running smooth as you grow. Our business IT support is built for companies scaling from 20 to 200+ people.
Apple and Windows experts for your team
We’re one of the few IT support companies who truly know how to manage lots of Apple computers at scale. We’re certified by Apple, Microsoft, Okta, AWS, and Jamf, so your mixed environment is in safe hands.
60-second phone answer guarantee
We promise to answer your call in under 60 seconds, or you get a $100 credit. That’s how serious we are about responsive business IT support and local IT support.
Seamless onboarding, zero downtime
You get a dedicated expert who manages your switch and keeps everything running. We handle the move, document your systems, and clean up the mess—so your team never misses a beat.
98.83% client satisfaction since 2005
Our high client retention and 98.83% CSAT prove we deliver what we promise. Businesses trust us because we make business IT support reliable, calm, and personal.
Free $5,000 network upgrade
We upgrade your main firewall, switches, and WiFi—up to $5,000 value—at no extra cost. This is just one way our outsourced IT support services give you a head start.
90-day money-back guarantee
If you’re not happy in your first 90 days, you get a full refund. At 6 months, if your team isn’t clearly happier, you can leave—no penalties, no hassles. That’s how confident we are in our IT support company near you.
LA’s top MSP for two years
Voted #1 in LA by businesses who value speed, honesty, and actual results—not sales pitches.
Our services
Our core services
Infrastructure and Cloud
Managed IT Services
Artificial Intelligence
IT Security
Infrastructure and Cloud
We design and manage cloud and on-premise infrastructure so your business IT support is always reliable. Get secure, scalable systems built for your needs.
Managed IT Services
Our managed IT services keep your tech running smoothly and securely. We offer outsourced IT support services for businesses that want zero surprises and fast help.
Artificial Intelligence
We help you use AI to automate, save time, and boost productivity. Our team integrates AI with your existing systems for smarter business IT support.
IT Security
We protect your data and systems with advanced security solutions. Our IT support company NYC keeps your business safe and compliant, no matter your size.
Testimonials
See why NYC businesses trust us for IT support
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The team at Point is very knowledgeable. The support is quick, personalized, and tailored to how we work.
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An evolved and all around stellar human being behind the machines, with unwavering commitment and work ethic in all categories of life.
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Incredible service, spellbinding services. Highly recommend.
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Babak Kheshti is one of the most careful and caring people that I know. This is paired with an uncanny ability to cut right through all the extraneous stuff and do just what needs to be done.
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He’s amazing! Thank you for your kindness and disposition at all times
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Point is always on point! Professional, patient and fair. The really think of your needs and help you anticipate future challenges and opportunities. Highly recommend.
I am a CISO for a financial technology platform startup. We found POINT from the Apple consultants website and though we had spoke with many consultants, we were very grateful that we chose them to be our partner. Because of the value of the technology that we were creating, our security requirements were really high, which other firms found difficult to meet. Some of those included Advanced Server configuration, multisite backup setup, centralized disk encryption and secured web browsing. Not only did they recommend solutions that fit our requirements, they delivered as promised. After the initial deployment, POINT supported all of our users and were there to help us scale our solution when we doubled in size. Their team is professional, friendly and carry a high level of expertise. I could not recommend their team more for complex deployments and ongoing support for a business.
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You couldn’t ask for a better team behind you as you’ll find at POINT . Attention to details and beyond helpful along the way !
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With Point, everything is always handled with great thought, competence, consistency, and grace under pressure. Highly recommend working with them.
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Babak is one of the most patient, honest, reliable and kind people out there. The level of expertise Babak and his team provide is beyond expectations. A true partner in development projects - its a pleasure to work with these guys.
Point Consultants came in and within a few weeks gave us an audit report that was extremely thorough and digestible. They came at a critical time when we needed to do a weekend email migration. They assisted with strengthening our network infrastructure and gave us recommendations for the future. Gene was highly articulate and broke things down in terms that everyone could understand. We will definitely be using them in the future on larger projects and I highly recommend them to any businesses that have been frustrated by other IT consultants in the past.
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Extremely professional, reliable, and hands down the best to work with. Highly recommend.
I have worked with Point Consultants for a few years and I was more than satisfied with their responsiveness, their expertise and commitment! Over the years I have had several issues covering a broad range of tasks associated with my business (asset management). I always felt being in good hands and results have proven being right! Can strongly recommend the team at Point Consultants!
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These guys are amazing experts and made everything so easy. Would absolutely recommend.
Our small business made the switch from PC to MAC last year and Point Consultants were a tremendous asset to us during this transition period. Their team of dedicated staff continues to provide us with ongoing support and have proved over and over again to be committed, reliable and highly effective.
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I’ve had an excellent experience with this IT company. The team is knowledgeable, professional, and quick to respond whenever we need support. They took the time to understand our needs, explained everything in clear terms, and provided reliable solutions that improved our systems and security.
Point Consultants is a highly professional consulting firm that never ceases to fulfill every I.T. need for our small business. They're always there when we need them and eager to share their wisdom. I'm learning new, fun things about my iMac every day! They always give us excellent referrals, help us order computer supplies and software, etc.; they're on top of it all and always seem happy to help, very friendly and knowledgable staff. Highly recommended!!!
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Professional, dependable, and outstanding in every aspect of working together. Strongly recommend.
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Working with Point is a Top notch experience! Great service and friendly staff.
Grab yourself a deal!
Ready for IT that just works?
We keep things running smoothly and make IT support feel invisible, so you can focus on growing. Let’s make your tech headaches a thing of the past.
- We keep your systems stable and secure as you scale.
- We manage Apple and Windows environments—no sweat, no chaos.
- We answer your calls in under 60 seconds, guaranteed.
Let’s get started!
Let’s talk about your IT needs
Frequently asked questions
How does your business IT support help companies scale?
We specialize in supporting businesses as they grow from 15 to 200+ employees, with a sweet spot for teams of 40 or more. Our business IT support is designed to remove headaches, cut down on problems, and keep your systems running smoothly so you can focus on scaling. We proactively address issues before they become big problems and ensure your tech grows with you. Our team makes sure your IT is invisible, reliable, and ready for whatever’s next. That means you can expand with confidence, knowing your technology won’t hold you back.
What makes your local IT support different from others?
Unlike many providers, our local IT support is truly responsive and personal. We answer your calls in under 60 seconds, guaranteed, and you always get a dedicated expert, not a random help desk. We’re based right here in Brooklyn, so we know the NYC business landscape and can be on-site fast when you need us. Our approach is all about building real relationships and keeping your IT running so smoothly, you barely notice it’s there. That’s why so many companies in Brooklyn and beyond choose us for their outsourced IT support in NYC.
Can you handle outsourced IT support services for Apple-heavy environments?
Absolutely! We’re one of the very few IT support companies who truly know how to manage lots of Apple computers at scale, not just a few Macs here and there. Our team is certified by Apple, Jamf, Microsoft, and more, so we handle mixed Mac and Windows environments seamlessly. We built our outsourced IT support services specifically for businesses that rely on Apple, or use a mix of Macs and PCs. That means you get fewer headaches, better performance, and a team who actually knows what they’re doing. Your tech just works—no matter what you use.
How fast is your response time for IT support NYC?
We guarantee to answer your call in under 60 seconds. If we miss it, you get a $100 credit. Our team is based in Brooklyn, so we can respond quickly to any IT support needs in NYC and the surrounding areas. We pride ourselves on being stupidly responsive, solving problems before they become fires, and keeping things calm and high-touch. With us, you never have to chase down help or wait for a callback. Your business gets the fast, reliable support it deserves.
What’s included when I choose your IT support company near me?
When you work with us, you get a dedicated expert who manages your onboarding, keeps your systems running, and documents everything for your team. We handle the full transition, clean up any mess from your previous setup, and even upgrade your main network gear—firewall, switches, WiFi—up to $5,000 in value, at no extra cost. Our IT support company near you is all about making things easy, stable, and secure, so you can focus on your business. Plus, our 90-day money-back guarantee means you can try us risk-free.
Do you offer outsourced IT support for growing businesses in NYC?
Yes, our outsourced IT support in NYC is designed specifically for growing companies with 15 to 200 employees, especially those in serious growth mode. We support businesses using mostly Macs, a mix of Macs and PCs, or complex cloud setups. Our team is certified, experienced, and trusted by companies all over New York City. We make IT support easy, reliable, and totally stress-free—so you can focus on your next big milestone.
