Endpoint Detection and Response (EDR)

Do threats keep slipping through? You’re not alone anymore

Malware doesn’t make noise. It slides in quietly—maybe during lunch, maybe overnight—when no one’s watching closely. Files disappear. Systems crash. 

Antivirus says everything looks fine, but something feels off. By the time someone figures it out, the damage is already done. These incidents often go unnoticed. 

That’s where the best endpoint detection and response step in. And when it’s backed by the hands-on support of Unified Technicians, those gaps don’t stay gaps for long.

Get ahead of attacks with faster tools and smarter support

The best endpoint detection and response doesn’t wait until there’s a mess. It watches for small signs and flags anything that moves outside normal behavior. 

Whether it’s an unknown process, a risky login, or suspicious activity on an endpoint, alerts come through right away. This is how an effective endpoint detection system operates. We run Sophos Endpoint Protection on every system under our Gold and Platinum service plans. 

Behind that, we’ve added our own custom automation built by our in-house dev team, so response times drop even lower. If something serious comes up, a dedicated senior technician gets notified.

Managed endpoint detection and response (EDR) helps stop IT problems

Managed endpoint detection and response work in real-time. It watches devices and systems for anything out of place. 

If someone clicks a link that triggers a script, EDR catches that. It checks how files move across your network, where connections are made, and who triggered what action. 

Unlike antivirus tools that only spot known threats, EDR watches behavior. This means it can flag new or unknown issues that still pose a risk. You're getting the best endpoint detection and response available. 

You get a full trail of what happened, where it started, and what else was touched. That information helps fix the problem faster and protects your business from another repeat.

How our EDR service works behind the scenes

At UT, we start with your setup. We license Sophos Endpoint Protection under our Gold and Platinum plans. 

We make sure every device that touches company data has full coverage. Then, our automation takes over—built by our own devs—to monitor for risky activity 24/7. This robust endpoint detection system is constantly at work. 

Every alert goes straight to our support team, not to a generic dashboard no one checks. That’s why we respond in seven minutes, not hours later. 

If something serious comes up, our senior techs step in with tools that let them isolate machines, investigate files, and take action. 

And since we assign support reps per client, you won’t get bounced around. You’ll get answers from someone who already knows your setup.

What makes our EDR service worth trusting

You’ll get practical support from a local team that knows how to keep things simple and effective. 

We use the right tools, track everything closely, and fix problems before they grow. This is why we are confident in providing the best endpoint detection and response.

• 24/7/365 monitoring with local support: Our systems run all day, every day. If something happens at 3 a.m., we catch it.
• Gold and Platinum coverage with full licensing: Sophos Endpoint Protection is included. No extra steps. No extra cost on top.
• 7-minute average response time: Your alert gets picked up within minutes by a human who knows your setup—not a chatbot or outsourced tech.
• 43-minute average resolution time: Most incidents are handled fast. No long waits. No escalations. Just action.

Let’s take a closer look at your systems

Want to see how the best endpoint detection and response work for your team? Book a quick call. 

We’ll walk you through it, check your current setup, and show you what can be improved. Contact us today to learn more about our endpoint detection response solutions!