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Managed IT made simple, by locals
you can trust
We’re your local managed IT team in Canada—easy to reach, easy to talk to, and always ready to help. Think of us like the neighbors who have your back, rain or shine.
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01
// Find out more about our team!
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It started with one guy fixing what others couldn’t...
Alex Oosterman started Unified Technicians back in 2011—just him, a laptop, and a knack for fixing what others couldn’t.
He wasn’t trying to build an empire. He just wanted to help people run their businesses without tech getting in the way.
Over time, one client turned into many. A one-man shop became a team. But we kept the same hands-on care that started it all.
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Why businesses stick with us
IT support that shows up even when things go quiet
Most of the businesses that come to us say the same thing—they were tired of silence, vague answers, and support that disappears when you need it most.
So we built a company that does the opposite. We assign real people to your account. We answer fast. We talk straight.
And when we say we stick around, we really do—whether your IT is broken or not. That’s how we work—and that’s why our clients keep choosing us, year after year.
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03
// What we stand by
Our core values
At UT, we believe good business starts with good values. These are the promises we carry into every conversation and every fix we do.
Honesty
We say what we mean and follow through on it. You’ll always know what’s happening, why it matters, and what it’s going to cost—no surprises, no fluff.
Efficiency
We fix problems fast—but more than that, we build systems that prevent problems in the first place. Everything we do is designed to save you time and stress.
Scalability
Your business won’t stay the same forever, and neither should your IT. We set you up to grow smoothly, without having to start from scratch every time something changes.
Professionalism
Being professional doesn’t mean being cold. It means showing up, respecting your time, and getting things done right. We take your business seriously—and we show it in how we work.
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// Not a secret. We just do what we say.
100% of our clients stayed for a reason. You will, too!
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Unified Technicians is the absolute BEST IT Team in the game! There is no other company that we would trust more then UT!
Alex and his team are great at what they do, knowledgeable, patient, professional and most of all VERY trustworthy! IT is the most important part of any company, and we are super happy to have Unified Technicians on our side taking care of things!
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We have been clients of the Unified team for almost 5 years. After COVID, we knew we needed a better IT solution: Alex and his team have delivered. The team is very responsive and looks for the best solution for any issue.
We would highly recommend the Unified Technician team for their responsiveness, and exemplary customer service.
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Alex and his team are simply amazing! Quick, efficient, professional and always friendly! Best of all, they have solutions for everything! I always take their advice and trust them 100%!
There isn’t a better or nicer team on the planet! I could not be happier to be able to recommend them! I’ve known them for over a decade now and they just keep getting better!
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Simply put: UT has your back and understands your needs. I have partnered with Alex and his team for over 5 years and I have never been let down.
They are solution oriented, quick to respond and make recommendations that make sense for the situation. UT makes me feel at ease when it comes to technology - no matter the situation.
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I can’t say enough good things about Alex and his team! Every time I run into a technical issue, they’re so quick, it's like they’re right by my side.
Not only do they fix the problem fast, but they do it with such reliability and care.
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Great service!! Extremely knowledgeable, EFFICIENT, and most importantly communication was top notch.
U.T. was referred to me by a colleague in my industry after some bad experiences with others, and I’m so glad I did! 100% recommend!!
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Team members
Meet our leadership team
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// See how we work before you commit
Not sure yet? That’s what the 30 days are for!
We don’t expect blind trust—and we don’t need it. That’s why you’ll have 30 days to try us—and if we don’t hold up our end, we’ll give you $10,000.*
*Terms and conditions apply.
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1
What exactly does a managed IT service provider do?
An MSP (Managed Service Provider) takes care of your business’s technology—monitoring systems, fixing issues, handling updates, keeping things secure, and offering support when something goes wrong. Think of us as your behind-the-scenes IT team, without the overhead of hiring in-house.
2
Will I have to deal with a different tech every time?
An MSP (Managed Service Provider) takes care of your business’s technology—monitoring systems, fixing issues, handling updates, keeping things secure, and offering support when something goes wrong. Think of us as your behind-the-scenes IT team, without the overhead of hiring in-house.
3
What if I’m not happy with the service?
An MSP (Managed Service Provider) takes care of your business’s technology—monitoring systems, fixing issues, handling updates, keeping things secure, and offering support when something goes wrong. Think of us as your behind-the-scenes IT team, without the overhead of hiring in-house.
4
How fast do you respond when something breaks?
An MSP (Managed Service Provider) takes care of your business’s technology—monitoring systems, fixing issues, handling updates, keeping things secure, and offering support when something goes wrong. Think of us as your behind-the-scenes IT team, without the overhead of hiring in-house.
5
Is your team based locally?
An MSP (Managed Service Provider) takes care of your business’s technology—monitoring systems, fixing issues, handling updates, keeping things secure, and offering support when something goes wrong. Think of us as your behind-the-scenes IT team, without the overhead of hiring in-house.
6
Can you help with cloud, servers, or security, too?
An MSP (Managed Service Provider) takes care of your business’s technology—monitoring systems, fixing issues, handling updates, keeping things secure, and offering support when something goes wrong. Think of us as your behind-the-scenes IT team, without the overhead of hiring in-house.
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