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About Us
IT Support That Never Lets You Down
We help London’s small businesses move forward with rapid, direct-to-engineer support and enterprise-grade security.
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About Us
Worried About Switching IT Suppliers?
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Changing IT providers can feel risky. You want honest answers, no hidden costs, and a team that actually listens. You need fast help from real experts, not endless delays or faceless service.
At Zhero, we know the stakes are high. That’s why we support our local community too, sponsoring Cyber London and providing them with a head office. We’re here for London businesses, in every sense.
Robust Security
Zero wait, speak to experts instantly.
Strategic Support
Under 60 seconds, every single time.
About Us
Proven Results
60-second
Pick-up calls
30-minute
Average response time
24/7
IT support
90%
Customer retention
About Us
How Our Story Began
Zhero was born from real frustration. In the early 2000s, our founder, Izak Oosthuizen, saw how poor communication and chaotic IT held businesses back. He believed technology should drive growth, not confusion.
In 2006, Izak left his job to start his own IT support business, determined to deliver better, faster service. That one-man venture grew, rebranding as Zhero in 2015, with a focus on cybersecurity and cloud solutions for small and medium businesses.
Today, Zhero is built on Izak’s belief in perseverance, listening first, and empowering clients with world-class IT. We exist to help you move forward and unlock your business potential.
About Us
Our Core Values
Our values guide every decision and client interaction.
Innovation
We tackle every challenge head-on and never stop until your IT works perfectly, no matter what.
Integrity
We set the bar high and deliver top-tier service, every time, for every client, big or small.
Efficiency
We respond in seconds, not hours, because we know your business can’t afford to wait.
Comprehensive Care
Our team brings deep knowledge and care, solving your IT problems with skill and heart.
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About Us
Who We Serve
We specialise in supporting London’s micro, small, and medium businesses who demand reliability, speed, and real expertise.
- Micro and small businesses
- Based in London
- Legal, finance, healthcare, creative firms
- Need rapid, expert IT help
What Our Clients Say
Great response and good service. All to the point.
We use Zhero at my work place. I have found the team very helpful to any issues that I have on my MAC. I am the only MAC user within the office. The team are super friendly.
About Us
Our awards and certifications
Recognised for excellence, security, and reliability.
About Us
The Future of IT Support
We promise your IT will never hold you back. With direct engineer access, lightning-fast response, and a personal touch, you get support that truly delivers.
Our award-winning team will keep leading the way, so your business stays secure, productive, and ready for what’s next.
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About Us
Meet The Zhero Team
Get to know the experts who make your technology work, every day, with care and commitment.
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Start Your Journey Today!
Let’s talk about your business goals. Speak to a Zhero expert today and see the difference real support makes.