Co-Managed IT Services

Share the load between your internal team and ours with seamless collaboration, escalation, and resolution — while you keep control. Our co-managed IT services let you do that.

co-managed it services

Struggling to keep your IT team above water?

IT managers shouldn’t have to juggle everything alone. Long queues, burnout, scattered tools—your team feels it all. And when problems get buried, your business pays the price.

That's why we treat every help desk ticket as if it came from our own team. Your issues reach a real person within minutes. You get no bots or delays—just clear, fast resolution.

Your business deserves co-managed IT services that act like part of your staff, along side your internal IT team. That’s exactly what we bring at Capstone Works, Inc.

The right partner for co-managed IT services

You don’t need to replace your current IT staff. You need backup they can trust. With our co-managed IT services, your business keeps full control while we strengthen the foundation.

Use our team for backend support, high-level projects, and rapid response—all while your internal team handles what they do best. 

We don’t just support technology. We build stability, capacity, and breathing room. Austin co managed IT services like ours are designed to be seamless and scalable.

What co-managed IT services really mean for you

Co-managed IT services give your internal IT staff access to external expertise, tools, and coverage—without losing control. You choose what stays in-house and what we handle. It’s not a handoff; it's a partnership.

It’s a partnership that fills gaps and eliminates downtime. Expect better response times, less stress, and a tech stack that finally runs the way it should.

Get more with our co-managed IT support

Your IT manager should not have to troubleshoot alone at 2 a.m. or navigate a cloud migration without support. Our co-managed IT support brings proven tools and senior-level engineers into your existing workflows.

From endpoint protection to compliance and complex networking, we’ve got the experience to back your team up. As partners with Microsoft, Axcient, ConnectWise, Kaseya, Dell, HP Enterprise, and others—we provide access to advanced toolsets your team would otherwise not have. 

Whether it’s networking, backups, security, or strategy, we’ve done it before, and we’ll bring that confidence into your business.

Why companies choose our co-managed IT services

You want results—not excuses. With our team, you get accountability at every level and a structure built to keep your tech strong and stable.

  • 20+ years in business, always meet with an expert engineer
  • Choose an initial infrastructure refresh ($8,000–$10,000 value) or your first project free (up to $20,000 value) on select service levels
  • Seamless zero-downtime onboarding, guided by a dedicated transition expert
  • Tailored support, fully integrated with your systems and staff—Windows, macOS, Azure, AWS, CAD, and IoT included

Let’s talk about our co managed IT networking services

Ready to take the pressure off your internal IT team without giving up control? If your business is between 20 and 75 employees, you’re exactly who we built this for. 

You’ll meet with experts who understand your systems—and your goals—and get a custom co-managed IT services plan designed to scale with you.

Need help with co-managed IT services?
Let us show you how co-managed IT services free up time and improve performance.
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