Easy Peasy Solutions is a managed service provider (MSP) that delivers end-to-end IT support, cybersecurity, cloud management, and technology consulting to small and mid-sized businesses.
Founded in 2016 and headquartered in Austin, Texas, we serve over 300 companies across the United States with a team of 45+ certified IT professionals. Our mission is to make enterprise-grade technology accessible and affordable so business owners can stop worrying about IT and focus on growth.
A managed service provider takes full responsibility for monitoring, maintaining, and supporting your company's IT environment on an ongoing basis. Instead of hiring an in-house IT team or calling a break-fix technician after something goes wrong, an MSP like Easy Peasy Solutions proactively manages your systems 24/7 to prevent issues before they cause downtime.
This includes helpdesk support, network monitoring, cybersecurity, data backups, software updates, cloud management, and strategic IT planning — essentially acting as your complete outsourced IT department.
Easy Peasy Solutions offers three service tiers: our Essentials plan starts at $79 per user per month, our Professional plan at $129 per user per month, and our Enterprise plan is custom-priced based on your environment.
Most small businesses with 10–50 employees spend between $1,500 and $6,000 per month for fully managed IT — significantly less than the salary and benefits of even one full-time IT hire. We provide a free consultation and custom quote so you know exactly what to expect before committing.
All plans include 24/7 system monitoring, helpdesk support during business hours, patch management, managed antivirus and endpoint protection, data backup and disaster recovery, and a dedicated account manager.
Our Professional and Enterprise tiers add advanced cybersecurity tools like email threat protection, security awareness training, dark web monitoring, multi-factor authentication management, and compliance support. Every client also receives quarterly business reviews to discuss their technology roadmap and upcoming needs.
We offer both month-to-month and annual agreements. Annual plans come with a 10% discount and are our most popular option, but we never lock clients into rigid multi-year contracts with heavy cancellation penalties.
For month-to-month clients, we simply ask for 30 days' written notice before cancellation. We believe in earning your business every single month, and we'll ensure a smooth handoff of all systems, credentials, and documentation if you ever decide to move on.
No. Transparency is one of our core values. Your monthly fee covers all the support and services outlined in your plan, including unlimited helpdesk tickets, remote troubleshooting, and routine maintenance.
The only additional costs you might encounter are for out-of-scope project work such as office relocations, new network buildouts, or major infrastructure upgrades. We always provide a detailed quote and get written approval before starting any project, so you'll never be caught off guard by a surprise invoice.
Yes. We provide a completely free, no-obligation IT assessment for any business considering managed services. Our team evaluates your current network, security posture, backup systems, and overall IT health, then delivers a detailed report outlining vulnerabilities, inefficiencies, and risks.
The assessment takes 2–3 business days and includes a one-hour strategy call with a senior consultant to walk through our findings. There's zero pressure to sign up — many businesses find the report valuable on its own.
We serve a wide range of industries including healthcare, legal, accounting, real estate, manufacturing, nonprofit, financial services, and professional services. We have deep expertise in compliance-heavy sectors like healthcare (HIPAA), government contracting (CMMC), and finance (SOC 2).
That said, our services are flexible enough to support virtually any small or mid-sized business with 10–500 employees that depends on technology to operate day to day.
Our headquarters is in Austin, Texas, with additional offices in Dallas and Houston. However, because modern IT management is overwhelmingly remote, we serve clients across all 50 states. Our remote monitoring and management tools allow us to detect and resolve most issues without ever setting foot in your office. For clients in the greater Texas area, we also offer on-site support visits as part of our managed service plans when hands-on work is needed.
Our helpdesk is staffed with live, U.S.-based technicians Monday through Friday from 7:00 AM to 7:00 PM Central Time, with an average response time under 15 minutes and most issues resolved within one hour.
For after-hours emergencies like server outages, security breaches, or total system failures, we provide 24/7 emergency support with a guaranteed 30-minute response time. Our automated monitoring systems also run around the clock, meaning we often catch and fix critical problems before you even know they exist.
Cybersecurity is built into everything we do. Every managed service plan includes foundational protections like managed antivirus, endpoint detection and response (EDR), firewall management, and automated patching.
Higher-tier plans add email security, DNS filtering, dark web monitoring, security awareness training, and 24/7 threat monitoring. We also offer standalone services such as penetration testing, vulnerability assessments, and incident response planning for businesses that already have IT support but need stronger security.
Absolutely. Cloud migration is one of our most requested services. Whether you're moving from on-premise servers to Microsoft 365, Azure, Google Workspace, or AWS, we design and execute a migration plan that minimizes downtime and disruption.
We handle planning, data migration, configuration, testing, and post-migration support. We also provide ongoing cloud optimization to ensure you're getting the best performance and value from your investment. Most small business migrations are completed within 2–4 weeks.
Yes, and this is one of our fastest-growing specialties. We help businesses build secure, productive remote and hybrid setups using VPNs, zero-trust network access, cloud collaboration platforms, virtual desktops, and mobile device management (MDM).
We ensure your employees can work securely from anywhere, on any device, without compromising your data or compliance posture. We also handle remote employee onboarding and offboarding to keep your IT environment clean as your team changes.
Our standard onboarding process takes 2–4 weeks depending on the size and complexity of your environment. During this time, we fully document your infrastructure, deploy our monitoring and security tools, configure backup systems, set up helpdesk access, and train your team on how to submit support requests.
A dedicated onboarding project manager oversees the entire transition to ensure nothing falls through the cracks and there's zero disruption to your daily operations.
Absolutely. Many of our clients have one or two internal IT people who handle day-to-day user support, and they bring us in for the deeper expertise, 24/7 monitoring, and cybersecurity capabilities that are hard to maintain with a small team.
We call this our co-managed IT model. We operate as a seamless extension of your internal staff — handling complex infrastructure, security, and strategic planning while your people focus on what they know best. It's a cost-effective way to level up without replacing anyone.
Our incident response team is available 24/7 and will immediately begin containment, investigation, and remediation. We follow a structured incident response framework that prioritizes stopping the threat, preserving forensic evidence, restoring systems, and keeping your team informed throughout the process.
For Professional and Enterprise clients, we also assist with regulatory notifications, forensic analysis, and post-incident reviews to prevent recurrence. We can work alongside your cyber insurance provider and legal counsel during the response.
Yes. Compliance readiness is a major part of our Professional and Enterprise plans. We help businesses implement the technical controls, policies, and documentation required for frameworks like HIPAA, SOC 2, CMMC, PCI-DSS, and NIST.
This includes things like access controls, encryption, audit logging, risk assessments, and employee training. While we don't perform the audits themselves, we work closely with your auditors to ensure your IT environment meets every requirement and you're fully prepared when assessment time comes.
Yes. We help clients source, purchase, configure, and deploy hardware like laptops, desktops, servers, firewalls, and networking equipment, as well as software licenses for platforms like Microsoft 365, Adobe, and various line-of-business applications.
Because we work with major vendors and distributors, we can often secure better pricing than you'd get purchasing directly. Every device we provision is pre-configured with your company's security policies, software, and settings before it reaches the employee.
We're happy to start the conversation at any point, even while your current contract is active. We can conduct our free IT assessment during your existing agreement so you have a clear transition plan ready when it ends — ensuring there's no gap in coverage.
We've helped many businesses transition away from other MSPs and break-fix providers, and our team is experienced in coordinating credential transfers, migrating monitoring tools, and maintaining continuity of all critical services during the switchover.
Three things set us apart: radical transparency, proactive strategy, and genuine accountability. We don't hide behind jargon or vague SLAs — every client gets a clear, predictable monthly cost, real-time access to their support metrics, and a dedicated account manager who knows their business inside and out.
We also go beyond just keeping the lights on. Every quarter, we sit down with you to review your technology roadmap, identify opportunities, and ensure your IT is actively supporting your business goals — not just reacting to problems.
.svg)
