Managing Apple devices in a growing business has never been more crucial or more challenging. IT professionals, business owners, and system administrators are constantly seeking ways to streamline Apple Device Management (ADM) while keeping pace with business expansion and evolving technology demands. Enter Apple Business Manager (ABM) and co-managed IT support—a powerful combination that simplifies device management, enhances scalability, and ensures operational efficiency. 

This blog breaks down the benefits of ABM, the role of co-managed IT in making ADM seamless, and how these two solutions integrate to create a scalable infrastructure for businesses big and small.

What is Apple Business Manager?

Apple Business Manager (ABM) is Apple’s comprehensive solution for managing Apple devices in business environments. It simplifies deployment and administration of Apple products, including iPhones, iPads, Macs, and Apple TVs across large teams, while ensuring greater control for IT teams.

Whether you’re rolling out hundreds of devices to employees or managing IT configurations remotely, ABM centralizes and streamlines the process.

Key Features and Benefits of ABM

ABM comes packed with features designed to reduce the administrative burden of Apple Device Management:

• Zero-Touch Deployment

 Devices can be shipped directly to employees while pre-configured with everything they need to be work-ready. Zero-touch deployment ensures quick, efficient onboarding.

• Centralized Management

 Manage all your Apple devices from one platform, complete with workflows for assigning apps, managing updates, and securing configurations.

• Integration with MDM Tools

 ABM integrates seamlessly with mobile device management (MDM) platforms, allowing IT teams to set policies, control access, and provide remote support without disrupting workflows.

• Volume Purchasing

 Purchase and assign apps and content to devices in bulk, reducing per-device licensing hassles.

• Enhanced Security

 With features like secure enrollment and authentication protocols, ABM provides robust security while also ensuring compliance across all devices.

Setting Up and Configuring ABM

Getting started with Apple Business Manager is straightforward:

1. Create an ABM Account

  Visit business.apple.com and sign up for an account using your organization’s D-U-N-S number. Apple will verify your business details before your account is approved. 

2. Integrate with an MDM Solution

  Connect ABM with a compatible MDM solution (e.g., Jamf, Mosyle, or Workspace ONE) to enable seamless workflow management.

3. Enroll Devices

  Add your Apple devices to ABM to automate configuration, set up profiles, and assign apps.

4. Customize Policies

  Use configurations tailored to your team’s needs, from Wi-Fi and email settings to more specific security policies.

By following these steps, setting up ABM can transform your IT workflows.

Understanding Co-Managed IT Support

What is Co-Managed IT?

Co-managed IT is a partnership between a company’s internal IT team and an external managed service provider (MSP). This hybrid approach allows businesses to tap into enterprise-level IT expertise without replacing their internal teams.

For businesses leveraging Apple Device Management, combining internal resources with external expertise ensures your IT infrastructure stays scalable as your organization grows.

Benefits of Co-Managed IT for Apple Device Management

1. Enhanced Expertise

  MSPs are often seasoned Apple-certified experts with experience handling complex deployments on ABM. They can assist with troubleshooting, advanced configurations, and ongoing management.

2. Cost Efficiency

  Scale support as needed without hiring or training additional full-time IT staff. Co-managed models typically cost less than expanding in-house IT while providing greater flexibility.

3. 24/7 Support

  Co-managed IT ensures round-the-clock monitoring and support, reducing downtime and keeping operations smooth.

4. Strategic Project Assistance

  From setting up new devices for remote workers to integrating ABM with existing systems, co-managed IT supports large-scale projects with minimal disruption.

Integrating Apple Business Manager with Co-Managed IT Support for Scalability

For IT teams stretched between routine tasks and strategic innovations, combining ABM with co-managed IT provides a scalable solution. Follow these steps for seamless integration of the two:

Step-by-Step Guide

1. Perform IT Needs Analysis

  Collaborate with your co-managed IT partner to assess the current state of your Apple devices and determine opportunities for automation and improvements.

2. Set Goals

  Define key objectives, whether it’s optimizing device deployment, improving security compliance, or reducing disruptions during on/offboarding.

3. Integrate ABM and MDM Platforms

  Use your co-managed IT partner’s expertise to connect ABM with a compatible MDM platform. This integration allows you to centralize the configuration, security, and maintenance of all devices in your ecosystem.

4. Implement and Test Policies

  Work with your MSP to establish policies that align with your needs. Test deployment workflows to identify any issues before rolling them out on a larger scale.

5. Provide Training and Documentation

  Your MSP can train internal teams on effective use of ABM and MDM tools and provide detailed documentation to ensure sustainability.

Best Practices for Seamless Integration

• Prioritize Security

  Use ABM’s features such as Managed Apple IDs and secure authentication to create a high-security environment.

• Use Automation

  Take advantage of ABM’s zero-touch deployment for new device rollouts to improve efficiency.

• Regularly Update Policies

  Work with your MSP to review and refine device policies as your business evolves.

• Leverage Expertise

  Use your partnership with the co-managed IT provider to stay ahead of Apple device management best practices.

Maximizing Efficiency with ABM and Co-Managed IT Support

Apple Business Manager is a game-changer for businesses leveraging Apple devices. When combined with co-managed IT support, it empowers IT teams to deliver scalable, efficient, and secure device management suited for businesses of all sizes. Whether deploying MacBooks to a growing team or managing iPhones for remote employees, ABM and co-managed IT form a robust ecosystem that streamlines workflows and maximizes productivity.

If you’re ready to simplify IT and take your Apple device management to the next level, POINT is here to help. With years of expertise and a proven track record of supporting businesses just like yours, our team can ensure your IT system scales alongside your success.

Contact us today and see how POINT can transform your IT operations!

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